FRONT DESK AGENT

A Receptionist is the first point of interaction for guests at a resort. They are responsible for delivering excellent customer service, managing check-ins and check-outs, and addressing guest concerns. Additionally, they often carry out tasks such as taking phone calls, scheduling rooms, and providing facts about the accommodation and its service

A Hotel Associate is the primary point of greeting for guests at a resort. They are responsible for providing excellent customer service, managing check-ins and check-outs, and resolving guest concerns. Additionally, they often conduct tasks such as responding to phone calls, reserving rooms, and providing details about the property and its facili